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  • Toronto, ON Canada
  • info@surviscor.com
A Trusted and Empowering Partner

The Banking Customer - Experience and Journey

Digital Strategy & Experience Expertise

SG provides Retail Banking firms with strategic guidance and industry intelligence through a deep-down industry benchmarking analysis of its digital offerings while focusing on ways to improve the overall customer journey and experience.

Customer Interaction Expertise

SG provides industry service level monitoring and benchmarking services for retail banking firms through Surviscor Inc.

Marketing and Exposure

SG provides brand marketing and digital exposure services for retail banking firms through an array of Surviscor Group digital properties.

Consulting, Research & Business Intelligence

Our industry experts provide Retail Banking firms with actionable and targeted consulting and research services to compliment firm strategies and executive direction.



# of Reviewed Firms

The Surviscor Group experts and companies have been providing Retail Banking services for over 20 years through multiple brands and consulting engagements. Unlike many large consulting firms, our on-going analysis exposure goes well beyond the Big Banks and includes co-operative/credit union firms as well as and independent/domestic foreign banking firms.



# of Banks

SG monitors and analyses customer-facing banking firms weekly through digital platform, service and cost of services monitoring.



# of Credit Unions

SG differentiates itself in the co-operative/credit union space with over 20 years of relevant experience. As with traditional banks, we weekly monitor and analyse digital platform, customer service and cost of services monitoring.



# of Projects

SG prides itself on its strategic and actionable reporting and project partnerships over the past 20 years which has helped create, and continue to influence, the current digital banking landscape through industry accountability and the growth of consumer expectations.

Latest Banking Reviews

Surviscor scorCards


Digital Banking Review

NEW - To be release in early 2021

See Other Results

Online Banking Review

Released November 2020

Latest Results

Mobile Banking Review

Released October 2020

Latest Results

Banking Service Level Review

Released January 2020

Latest Results