SG provides Retail Banking firms with strategic guidance and industry intelligence through a deep-down industry benchmarking analysis of its digital offerings while focusing on ways to improve the overall customer journey and experience.
SG provides industry service level monitoring and benchmarking services for retail banking firms through Surviscor Inc.
SG provides brand marketing and digital exposure services for retail banking firms through an array of Surviscor Group digital properties.
Our industry experts provide Retail Banking firms with actionable and targeted consulting and research services to compliment firm strategies and executive direction.
The Surviscor Group experts and companies have been providing Retail Banking services for over 20 years through multiple brands and consulting engagements. Unlike many large consulting firms, our on-going analysis exposure goes well beyond the Big Banks and includes co-operative/credit union firms as well as and independent/domestic foreign banking firms.
SG monitors and analyses customer-facing banking firms weekly through digital platform, service and cost of services monitoring.
SG differentiates itself in the co-operative/credit union space with over 20 years of relevant experience. As with traditional banks, we weekly monitor and analyse digital platform, customer service and cost of services monitoring.
SG prides itself on its strategic and actionable reporting and project partnerships over the past 20 years which has helped create, and continue to influence, the current digital banking landscape through industry accountability and the growth of consumer expectations.